Refund Policy
At My Garments, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Non-Returnable Items
- Items marked as final sale
- Items that have been worn, washed, or altered
- Items without original tags or packaging
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5β10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@mygarments.com.
Shipping Returns
To return your product, please mail it to our address provided at checkout. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Refund Policy, please contact us at support@mygarments.com.